Omnichannel Customer Journey
Graphic Design
Motion
Visual Langauge
Project
This motion-dataflow-viz shows how customers (dots), use different channels of communication (IVR, WEB, CHAT) to solve technical issues on their media devices.
Each dot color represents 1-4 trials of the issue resolutions.
Roojoom displayed this video at the Innovation Day expo in Paris, June 2024.
Let’s talk about your new project
Fill in the form to contact me or send an email to idan.shani@gmail.com